FAQs

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• AR/GUS Platinum: We hold the coveted ARG/US Platinum rating—the highest safety ranking issued to Part 135 Charter Operators in this hemisphere. This certifies we have an excellent safety history, well qualified pilots and equipment and sound operational and maintenance practices.
•  Wyvern Wingman: We are a Wyvern Wingman Alliance member. Only 29 elite private jet charter operators in the United States hold this designation.
•  ISBAO Certification: We are fully certified in this very tough European flight and safety standards program.
•  Air Charter Safety Foundation: We are audited, registered and approved by this ultra stringent and highly respected safety auditing company.
•  NBAA: National Business Aircraft Association member in good standing.

Yes. We take your confidentiality very seriously. We do not disclose any information whatsoever about you, your passengers, your travel dates, your itinerary, etc. to anyone at anytime for any reason unless authorized by you in advance or required by applicable law(s). For your protection this includes friends, relatives, co-workers, associates, business partners, etc. (unless authorized by you in advance).

We are a pet friendly airline. Your pets are welcome to fly with you in the cabin (kennels optional).

Proper documentation and medical certificates are required when crossing the U.S. border. Pet paperwork requirements may vary by international destination. Please contact our Charter Team for more information.

"Standard Catering" is free, i.e., individual serving snacks in plastic bags (pretzels, chips, etc), open cocktail bar, mixers, assorted non-premium bottled beer, house red and white wine, plenty of bottled water, lots of assorted sodas, juices, coffee, etc. That’s all free. Additional catering is available at your expense.

No. We do not sell by-the-seat. The private jet charter industry is very similar to other charter/rental business models. For example, when you charter a limousine, yacht or bus, you charter the entire vehicle. It's not sold by-the-seat. Private aviation works the same way. You charter the entire aircraft. The only people on board will be you and/or your invited guests. That's why it's called private aviation.

Selling charter by-the-seat would also violate our FAA Part 135 Operator's Certificate. To sell by-the-seat, a flight would first have to be scheduled on a specific date and time. We are not allowed to perform scheduled flights. Doing so would put us in direct competition with commercial airlines who hold a Part 121 Operator's Certificate which grants them exclusive permission to perform scheduled flights. All Part 135 Operators are bound by the same regulations. Therefore, the buying public should be very wary of any charter company offering to sell private jet charter by-the-seat.

Domestic Flights: A valid picture ID.

International Flights: All international passengers must provide all travel documents required by the Department of Homeland Security. See our convenient Blank Passenger Manifest for full details.